About Singh Academy
What is Singh Academy? Singh Academy is an online and in-person learning platform founded by Dr. Sukhsimranjit Singh, an international mediator and law professor. Our courses teach negotiation, mediation, leadership, public speaking and cross-cultural communication, with perspectives from judges, mediators and practitioners around the world.
Who are the courses for? Anyone who wants to handle difficult conversations better. Our learners include lawyers, judges, mediators, business leaders, students, and people working through conflict in their families and communities. No legal background is needed unless a course page says otherwise.
Do I need any prior experience? No. Each course page lists its level and anything you should know beforehand.
What languages are courses taught in? Most courses are in English. A course on understanding family conflict in Punjabi is coming soon. [Confirm the language list before launch.]
Buying and accessing courses
Can I buy just one course? Yes. You can buy a single course, a full course section, or a membership that includes several courses. The price and what's included are shown before you pay.
How long do I have access? It depends on what you buy, and it is always shown on the course page and at checkout before you pay. One-time purchases give access for the period stated. Memberships give access for as long as your membership is active.
What does "lifetime access" mean? Access for as long as Singh Academy offers that course. If we ever retire a course you paid for, we'll give you at least 90 days' notice and either a comparable course, materials you can keep where possible, or another remedy required by applicable law or your accepted purchase terms.
Can I learn on my phone? Yes. The site works on desktop, tablet and mobile browsers.
Will my progress be saved? Yes. Completed lessons and saved answers stay with your account, so you can pick up where you left off on any device.
Can I share my account with a colleague or family member? No. Accounts are personal. For groups or organizations, contact us about group access.
Do you offer group or organizational training? Yes. We work with courts, law firms, universities and organizations. Email singh@singhacademy.com to discuss your group's needs.
Certificates
Will I get a certificate? Yes, eligible programs issue a Singh Academy certificate of completion when you finish.
Is the certificate an accreditation or license? No. It confirms you completed a Singh Academy program. Unless a course page says otherwise, it is not a degree, a professional license or continuing-education credit, and it does not qualify you to practice law or mediation. [Update this if any course is approved for CLE or IMI recognition.]
Payments and memberships
What payment methods do you accept? Available Stripe and PayPal options are shown at checkout. Card payments are processed by the selected provider. We never see or store your full card number.
Are prices in US dollars? Is tax included? Prices are in US dollars and include all mandatory fees. Any sales tax or VAT is shown before you pay.
Do you offer discounts or regional pricing? From time to time we offer coupon codes and regional pricing. The discount, who qualifies and how long it lasts are shown when you apply it. If a discount ends and your membership continues, we'll tell you the regular price at checkout and email you before you're charged it.
Does my membership renew automatically? Paid course and section checkout includes automatic renewal at the disclosed price and selected interval. You must explicitly accept the recurring-payment terms and authorize the provider before paying. There is no separate optional auto-renew toggle at checkout. Use My Billing to disable future renewal. Earlier one-time purchases do not become recurring without fresh authorization.
Will you remind me before I'm charged? Yes. Annual members get an email 15 to 45 days before each renewal. Monthly members get a reminder at least once a year. Every reminder includes a direct link to cancel.
Can the price of my membership go up? We'll email you at least 30 days before any price increase, so you can cancel first if you choose. Report any charge inconsistent with your accepted terms so it can be investigated. Required payment corrections are handled under Section 7 of the Terms, not a voluntary refund window.
What happens if my payment fails? We'll email you and try again. If payment still hasn't gone through after 14 days, membership access may pause until you update your card. We don't charge late fees.
Cancelling
How do I stop future renewals? Sign in and open My Billing, then disable automatic renewal for the selected purchase. Your existing paid access remains until its recorded expiry. This does not refund a completed payment.
What does Cancel subscription now do? It immediately ends access supplied by the selected purchase after your confirmation and requests closure of its future provider billing. It does not refund the payment. A separate valid purchase or complimentary grant remains separate.
Why might provider closure need review? A provider response can be delayed or a payment may already be in progress. The system tracks and retries unresolved closure instead of falsely confirming it. Contact singh@singhacademy.com or +1 (559) 308-1249 with your order reference if needed.
I disabled renewal but a charge needs review. What now? Contact us with the order reference. We investigate provider timing and the accepted billing terms. Mandatory legal remedies and binding provider decisions are not excluded by our ordinary non-refundable policy.
Refunds
Can I get a refund on a course or section? Ordinary completed payments are non-refundable. There is no voluntary 14-day or 30-day refund window. This does not remove rights that cannot lawfully be excluded or rights from terms accepted for an earlier purchase.
Can I get a refund on a membership or renewal? Completed payments are non-refundable under the ordinary policy. Disable automatic renewal in My Billing to stop future renewals. Cancelling immediately does not create a refund for unused access.
What about live events and seminars? Completed event payments are non-refundable under the ordinary policy, subject to any mandatory remedy or the terms accepted for that event. Not attending does not automatically create a refund.
What about a duplicate or unauthorized charge? Email singh@singhacademy.com with your order reference. Verified payment problems are investigated and corrected where required by law or a binding payment-provider decision. Do not send your password or full card details. The site does not automatically issue refunds for ordinary cancellation.
Privacy and your account
How do you use my personal information? To run your account, process payments, track your progress, send important notices, and improve the site. We don't sell your personal information. Full details are in our Privacy Policy.
How do I stop marketing emails? Click "unsubscribe" in any marketing email. You'll still receive account and billing messages, such as receipts and renewal reminders.
Can I download or delete my data? Yes. Email singh@singhacademy.com with the subject "Privacy Request" and we'll respond within 45 days.
How do I close my account? Email us from your account email. Cancel any active membership first so you're not charged again.